Brand Overview
Vegasplus is a well-established online casino that has been in operation since 2013. The website operates under the Curacao e-Gaming license, ensuring a secure gaming environment for its players. Vegasplus boasts an impressive collection of Vegasplus games from various software providers, including NetEnt, Microgaming, and Amatic Industries. The platform’s sleek design makes it user-friendly, allowing customers to easily navigate through the numerous features.
Registration Process
To create an account on Vegasplus, users must provide basic information such as name, email address, password, date of birth, country of residence, and phone number. This process is straightforward, taking around 5-7 minutes to complete. Upon registering, users are required to verify their identity through a simple validation procedure via SMS or phone call.
Account Features
Once logged in, players can access various account features, including the ability to monitor game history, check account balance and transaction records, and view available bonus offers. The ‘Favorites’ section allows users to save games for easy access later on. Furthermore, the platform provides personalized recommendations based on user preferences.
Bonuses
Vegasplus offers an assortment of bonuses tailored to cater to diverse player needs. A generous welcome package includes 3 tiers of deposits: a 100% match up to €200 with 25 free spins, followed by a 50% match bonus and finally a 75% match bonus for subsequent deposits. Additionally, customers can redeem loyalty rewards based on their real-money wagering activities.
The ‘Daily Offers’ section updates daily with fresh promotions such as No Deposit Free Spins or Special Tournament bonuses. A monthly loyalty reward awaits players who meet certain milestones in the Vegas Plus Rewards Program.
Payments and Withdrawals
To facilitate seamless transactions, Vegasplus accepts an array of payment methods including Visa, Mastercard, Skrill, Neteller, ecoPayz, Webmoney, bank transfer (coming soon) and cryptocurrencies. Users must verify their identity before making deposits above €10. The platform promises quick processing for payouts via various withdrawal options.
Game Categories
The extensive game library on Vegasplus is categorized by type: slots, table games, live casino, scratch cards, video poker and a special ‘Games’ section featuring unique offerings like roulette variations or Baccarat variants. Some of the featured titles include popular hits such as Gonzo’s Quest, Starburst, Immortal Romance and progressive jackpot giants like Mega Moolah.
Software Providers
Multiple top-tier software providers contribute to Vegasplus’s robust game collection: NetEnt, Microgaming, Amatic Industries, NextGen Gaming (merged with NYX), Elk Studios, IGT Games (also known as WMS) and more. This diversified mix ensures there is something for every taste.
Mobile Version
Vegasplus offers an optimized mobile app compatible with Android devices, giving users the flexibility to play on-the-go without compromising quality or speed. Players can navigate through their accounts, place bets and monitor progress seamlessly using smartphones.
Security and License
The VegasPlus platform adheres strictly to high data security standards by implementing state-of-the-art encryption technology (SSL). They also display a valid license number which serves as proof of regulation from Curacao Gaming Authority – allowing them to lawfully host real-money gaming activities on their website.
User safety is further reinforced through strict regulations and anti-money laundering policies enforced upon player registration. Vegasplus adheres strictly to regulatory obligations set out by governing authorities.
Customer Support
Users can contact customer support via email, live chat or phone from Monday-Thursday 10 AM – 8 PM GMT and Friday 9 AM – 5:30 PM. Customer Support staff members answer questions related to gaming sessions, deposits and account management in a helpful manner according to player testimonies.
User Experience
Based on various user reviews found across multiple platforms such as TrustPilot and Casino Guru, Vegasplus demonstrates an above-average performance score with some players praising its ‘fast deposit times’, game variety and friendly support. Others reported minor issues with payouts but highlighted that these problems were quickly rectified through proper communication.
Performance Analysis
Key performance indicators of the platform are evaluated below: User-friendliness – 4/5; Bonuses and Promotions – 3.8/5; Customer Support – 4.1/5; Payment Options – 4/5; Game Variety – 3.6/5.
The performance analysis indicates room for growth in some areas such as increasing game variety, improvement of payout processing time, customer communication channels expansion and the inclusion of a dedicated mobile app for Apple devices.